Return & Replacement Policy

Last updated: 07/11/2026

We want you to love what you buy from Foxy Fashions. This policy explains how returns and replacements work.

1. Eligibility

You can request a return or replacement within 7 days of delivery if:

• You received the wrong product
• The product is damaged or defective
• The size is wrong (different from what you ordered)
• The product does not match the description or images

2. Non-Returnable Products

For hygiene reasons the following cannot be returned unless they are damaged, defective or wrong:

• Innerwear and lingerie (bras, panties, briefs, slips)
• Perfumes and personal-care items
• Products marked “Not returnable” on the product page

3. Return Conditions

• Product must be unused, unwashed and unworn
• Original tags and packaging must be intact
• All items in the package (blouse piece, dupatta, etc.) must be returned
• Product must pass our quality check (QC)

A return may be rejected if the product is used, washed, altered or damaged after delivery, tags or packaging are missing, proof is unclear, or the request is made after 7 days.

4. How to Request a Return

1. WhatsApp +91 97186 98917 or email info@foxyfashions.store within 7 days of delivery.
2. Share your order number and the reason.
3. Attach clear photos; an unboxing video is mandatory for damaged, defective or wrong items.

We review requests within 24–48 hours.

5. Return Pickup

After approval we arrange a pickup (2–3 attempts). Please pack the product securely. If pickup is not available at your PIN code, you may need to self-ship; we will guide you.

6. Replacement

Replacements depend on stock availability and a successful quality check. If a replacement is not available, you will receive a refund as per our Refund Policy.

7. Exchange

We do not offer direct size exchanges. Please return the item (if eligible) and place a new order for the right size.

8. Contact Us